Revocation

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

We ask that you register your return by email so we can provide you with a return label. This ensures a quick and smooth process.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

You will bear the direct costs of returning goods that can be sent by parcel, as well as the direct costs of returning goods that cannot be sent by parcel. Returns within Germany will cost EUR 4.99. The costs for goods that cannot be sent by parcel are estimated at a maximum of approximately EUR 20. Returns from abroad (outside Germany) may incur higher costs than returns from within Germany.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

To exercise your right of withdrawal, you must inform us (Alpurial GmbH, Sperberweg 4d, 41468 Neuss, info @alpurial.de , telephone: ( 02131 5255902 ) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Return of gifts in case of cancellation
Should the customer exercise their statutory right of withdrawal and return the order in whole or in part, the gift received as part of the promotion must also be returned. The gift must be returned in new and unused condition. Otherwise, the value of the gift will be deducted from the refund.

Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Consequences of revocation

In the event of an effective cancellation, both parties must return the services received and any benefits derived from the goods. If you are unable to return or surrender the service received and any benefits (e.g., use) to us, or can only do so in a deteriorated condition, you must pay us compensation. This may result in you still having to fulfill your contractual payment obligations for the period up to the cancellation. You must pay compensation for any deterioration of the item and any benefits derived from it if the use or deterioration is due to handling of the item that goes beyond a visual inspection of its properties and functionality. “Visual inspection of properties and functionality” means testing and trying out the respective goods, as is possible and customary in a retail store.

Exclusion of revocation:
The right of withdrawal is excluded if the seal of the goods has been removed after delivery or if the goods are not suitable for return for reasons of hygiene

Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)

Alpurial GmbH

Sperberweg 4d

41468 Neuss

info@alpurial.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete as appropriate.

Cancellation policy created with the Trusted Shops legal text generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte .